Payments refunds & gift vouchers

Payments refunds & gift vouchers


Can I pay using my American express card? 

Yes, we accept all cards as below. American Express – Payments accepted only in USD. Visa / Master Card Credit / Debit Cards – USD, GBP, INR, SGD, EUR, CAD, NZD, AUD, ZAR, AED, LKR, QAR, OMR, MYR, CHF, KWD, HKD, MUR, SAR accepted Maestro Cards – USD, GBP, INR. SGD, EUR, CAD, NZD, AUD accepted. Switch / Solo Debit Cards – payments accepted only in GBP. Choose pay by Paypal option if you have US banks issued DISCOVER CARD.
 
I had can-celled an order, how do I receive the refund? 

Refunds are normally issued using the same mode, using which the payment was originally made, while placing the order. In case of bank transfer orders, Refunds are issued as gift vouchers only.
 
The card that I used to place the order has expired. Can you issue refund to another card? 

It would not be possible to issue refund to any other card other than the one used while placing the order. In such cases, we would issue the refund in the form of a gift voucher. You can use the same in the your next purchase with us.
 
I sometimes see, I am charged an extra amount by my banks, following the transaction, that I place with you. Why is it, while I have paid in full for the order that I placed? 

Please be informed, this extra fee, is not under our control. These are extra fees that the banks charge customers in the name of International Transaction fee. It could also be a Currency Conversion fee that your banks have charged you, for this transaction. Please get in touch with your banks, to get clarity on the same. We charge you only the amount that we display in our Order invoice.
 
Is it possible to extend the expiry date of a voucher? 

It is not possible to extend the expiry date of a voucher. Please try and use it before the expiry date.

Wholesale : Benefits

1. I would like to buy products in bulk, Do you offer wholesale?

Yes, we offer wholesale. Please email us along with more details on your interest in wholesale. We shall get in touch with you soon.

2. Is there a minimum purchase value to buy in wholesale?

For all terms and conditions on wholesale, please email us along with more details on your interest in wholesale. We shall get in touch with you soon.
 
How safe is my personal information? 

We respect your privacy and are committed to maintaining it. When you shop with cbazaar, you would be asked for some Personal Information such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and password. We would not be sharing this information with any other company for mailing or marketing purpose.
 
Are my credit card details safe? 

We do not hold any of your credit card information. This information is securely collected by our authorized payment gateways. With the industry’s most-advanced encryption, fraud prevention and protection policies, our payment gateways are dedicated to keeping your account safe and secure. Once your information reaches our payment gateways it resides on a server that is heavily guarded both physically and electronically.

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